Updated 16 January 2021

Terms

By accessing this Website and/or purchasing a service/product on Nerd Network Digital, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.

Use License

Permission is granted to temporarily download one copy of the materials on Nerd Network Digital’s Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose or for any public display;
  • attempt to reverse engineer any software contained on Nerd Network Digital’s Website;
  • remove any copyright or other proprietary notations from the materials; or
  • transferring the materials to another person or “mirror” the materials on any other server.

This will let Nerd Network Digital to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

SLA (“Service License Agreement”)

We offer support for your website for one month after completion, where we will make any changes/additions that you require.

We monitor your website monthly, as part of the web hosting fee.

After the one month, we are open 12/7 for any support queries, we also offer various support options:

  • Option A: You can purchase “Support Hours” for R150 per hour
  • Option B: R125p/m, and this includes up-to 2 hours of support per month*
  • Option C: R250p/m, and this includes up-to 5 hours of support per month*

Take note, that support hours have an expiry of 6 months, so if you don’t use your support hours one month, they can carry over.

* Support Hours can only used on the following:

  • Updating Text
  • Adding Products
  • Updating Products
  • Adding Images
  • Updating Images
  • Updating Pages
  • Addition of Integrations
  • Addition of Payment Gateways

Support Hours do not cover:

  • Complete Website Redesign
  • Website Overhaul

If you are unsure of anything, please email [email protected] and we will be able to assist you further.

You can contact us on the following contact details:

Email: [email protected]

Phone/Whatsapp/Telegram: +27 65 512 5888

Refunds

Sadly we do not offer Refunds on job deposits or payment on job completion.

If you are unhappy with your job or had a bad experience, please reach out to us at [email protected].

Payment

If you choose a web development package, you are required the make a 50% deposit of the amount. Once the website has been complete (this is agreed upon by both Nerd Network Digital and the client), the rest of the amount will be paid in full. If the rest is not paid, we will not hand over the website, this includes any email accounts etc.

We offer the following payment period for hosting ONLY:

  • Monthly
  • Quaterly
  • Bi-Annually
  • Annually

* Our base Web Hosting package is a yearly period!

Payment can be made via the following methods:

  • Direct Bank Transfer
  • Credit/Debit Card (via PayFast)
  • PayPal

We prefer a Direct Bank Transfer for our South African clients, due to the lower payment fees.

When making a payment, please include your invoice number as the Reference.

Non-payment

If there is a non-payment of your bill/invoice, your service will automatically cancel.

Our billing system automatically sends out invoices 5 days before the due date. This should be enough time for the bank transfer times.

Non-payment of web hosting will result in the loss of your website, any and all data on the website and webdisk and any email accounts that you may have. This also includes any other hosting services that you may have. To ensure that this does not happen, you are encouraged to pay in advanced to avoid any inconveniences. If payment is not received, you have 5 days to pay the due amount to prevent any data loss.

If you are going to be paying late due to any reason, please let us know at [email protected] so we know!

Termination of Service

If you wish to terminate your website for whatever reason, you are more than welcome to email us at [email protected] and we can facilitate that.

Disclaimer

All the materials on Nerd Network Digital’s Website are provided “as is”. Nerd Network Digital makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Nerd Network Digital does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

Limitations

Nerd Network Digital or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on Nerd Network Digital’s Website, even if Nerd Network Digital or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Nerd Network Digital’s Website may include technical, typographical, or photographic errors. Nerd Network Digital will not promise that any of the materials in this Website are accurate, complete, or current. Nerd Network Digital may change the materials contained on its Website at any time without notice. Nerd Network Digital does not make any commitment to update the materials.

Links

Nerd Network Digital has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Nerd Network Digital of the site. The use of any linked website is at the user’s own risk.

Site Terms of Use Modifications

Nerd Network Digital may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

Your Privacy

Please read our Privacy Policy.

Governing Law

Any claim related to Nerd Network Digital’s Website shall be governed by the laws of South Africa without regards to its conflict of law provisions.

If you have any questions in  regards to our Terms of Service, feel free to contact us on [email protected]